FREQUENTLY ASKED QUESTIONS
How do I buy tickets?
You may purchase tickets to Sesame Street the Musical at the box office, online by clicking the Tickets button above, or by calling or visiting the Theater 555 Box Office. For more information on the Theater 555 Box Office,
click here.
What is the ticketing price range?
Rush Tickets through TodayTix are also available for $29.00 the day of performance. To unlock the Mobile Rush, download the TodayTix app and visit TodayTix's Sesame Street the Musical page.
Do you offer group discounts?
For purchases of 10+ tickets for families, schools or other groups visit our
group sales page.
What is the running time of the show?
Sesame Street the Musical runs approximately 60 minutes.
Is there an intermission?
There is no intermission.
What is the recommended age for this show?
Sesame Street the Musical is suitable for ages 3+, but has something for fans of all ages to enjoy.
What is included with a VIP & PREMIUM Tickets?
GOLD - VIP Tickets include a commemorative program book, activity pack, drawstring bag, lanyard, and Honker photo op ($65 value). SILVER - Premium Tickets include an activity pack and drawstring bag ($20 value).
Does my child need a ticket? Is there a minimum age requirement to see the show? Are lap seats available?
All children over 12 months require their own ticket. If your child is under 12 months they will be able to sit in your lap. For insurance purposes, there is a lap seat fee of $5 plus a $1 facility fee, which can be purchased at the BOX OFFICE just before you enter the theater.
What happens if my child becomes restless during the show?
There are quiet areas in the lobby and in the foyer where you and your child can relax outside of the theater. Our House Management team will help with entering and exiting the theater.
Can I take photographs during the show?
The taking of photos, audio, or video recordings is not allowed during the performance. There are fun photo opportunities before the show in the lobby, and you will be allowed to take photos of all of your Sesame Street friends during their bows at the end of the show.
Will there be merchandise available for purchase?
Yes. Please visit the lobby before and after the show.
Where is the theater located?
555 West 42
nd Street, New York, NY 10036 (Between 10
th and 11
th Avenues). For a map and directions
CLICK HERE.
Is the theater wheelchair accessible?
Yes, there are ADA seats held in the theater and the theater is completely wheelchair accessible. There are minimal steps into the theater from the sidewalk, but there is a ramp located to the east side of the theater.
Is stroller parking available at the theater?
The lobby at Theater 555 is small and unfortunately cannot accommodate stroller parking. Please leave your strollers at home. Rockefeller Productions and Theater 555 are not responsible for any lost or damaged items left unattended at the theater.
Can you eat and/or drink in the theater?
No food or drink is permitted in the theater. Water is available for purchase in the lobby before and after the performance.
What is the late seating policy?
Our House Management team will let you and your family in at a safe time to do so during the show. It is possible you will have to sit in seats other than the ones you purchased so as to not interrupt other families that have already been seated.